Promotions Online Limited

Player Terms and Conditions

Thank you for choosing We arrange amazing last-minute paintball experiences at safe and reputable locations around the UK, often at discount prices.

The following constitutes our terms and conditions (‘Terms’).  By booking with us, you agree to these Terms, which shall apply in all dealings between us.  We only act as booking agent and we are not responsible for providing your paintball event, to which the terms and conditions of venue operators will apply.

  1. Definitions used in these Terms

‘Age of Majority’        means 18 or over;

‘Booking’                   means a booking completed via this Site

‘Booking Fees’         means the fees payable to us for your Booking;

‘Event’                        means your time slot at the Venue as per your Booking;

‘Player’                       means anybody who attends a Venue further to a Booking made by you

‘Refund’                    means a refund of your Booking Fees, less an administrative fee to cover our reasonable costs;

‘Site’                           means this website and any other website we use to complete Bookings;

‘us’, ‘we’                    means of Unit 1, Sheene Road, Leicester, LE4 1BF

‘Venue’                      mean a paintballing or other adventure venue affiliated to us and run by a Service Operator, with which you can confirm a Booking via this Site;

‘Venue Operators’   means businesses that operate the Venues;

‘you’                           means anybody completing a Booking via this Site.

  1. Age requirements

You warrant that:

2.1.      you are of the Age of Majority;

2.2.      Players will be aged 15 or over; and,

2.3.      Players who are not of the Age of Majority will be accompanied by somebody who is.

  1. Payment

3.1.      All Booking shall be paid for in advance using our online booking system.

3.2.      Your Booking Fee covers:

3.2.1. your Booking;

3.2.2. 100 paintballs;

3.2.3. lunch (at participating Venues only);

3.2.4. all equipment and safety gear;

3.2.5.  insurance;

3.2.6.  gun hire;

3.2.7.  gun upgrade (at participating Venues only and as per the specifications

listed on this Site).

Any other facilities, services, and paintballs that you may require on the day of your Event shall not be included in your Booking Fee and may be charged for separately by the Venue Operator.

3.3.      All payments shall be non-refundable, except as provided for by clauses 3.4 and 4.1 below.

3.4.      We reserve the right to cancel your Booking for any reason and without prior notice.

3.5.      In the event of cancellation by Us pursuant to clause 3.4 above and provided clause 3.6 below does not apply, You will be offered a Refund.

3.6.      Where cancellation by Us is due to severe weather, we will not offer you a Refund.

3.7.      All payments to are exclusive of VAT.

  1. Bookings

4.1.      Your Booking is not confirmed until you have received an e-mail confirmation (or other written confirmation) from us.  We will normally send this confirmation e-mail to you within 48 hours of your Booking, but it is your responsibility to contact us and notify us should you not receive it.

4.2.      Once in receipt of our confirmation, it your responsibility to check that all the details are correct, as amendments may not be possible at a later date.  You will be required to take a copy of your confirmation to the Venue as proof of your Booking.

4.3.      Lunch is available from participating Venues only.  Please check with the Venue about this direct prior to completing your Booking, or as soon as contact information for the Venue is provided.  Our own information pages at this Site may provide lunch information, however we do not warrant that this information is up-to-date and you should always rely on your enquiries direct with the Venue.

  1. Paintballs

Each Player is entitled to 100 paintballs.  Additional paintballs must be purchased from the Service Operator and prices may be subject to change.  You are not permitted to bring your own paintballs to the Venue.

  1. Refunds

6.1.      Where a Service Operator is unable to fulfil a Booking, we will offer you the options of either a Refund or an alternative Booking, at your reasonable discretion, provided you notify us no later than seven (7) days prior to the date of your Event.

6.2.      Where your notification to us in clause 6.1 above is less than seven (7) days prior to the date of your Event, no Refund will be offered, but we will use reasonable endeavours to offer you an alternative Booking at the same or a different Venue on a date that is convenient to you.

  1. Changes to your Booking

7.1.      Any changes you wish to make to the date of your Booking should be arranged with the Service Operator and shall be subject to the terms of the Service Operator.

7.2.      We make no warranty that your Booking will be confirmed or that the Venue will be available on the date booked.  Occasionally, a Venue will be fully-booked and we will offer you the options of either a Refund or an alternative date or Venue, at your reasonable discretion.

  1. Limitations

8.1.      Any information provided on this Site about Venues and Service Operators is given in good faith, however we make no warranty as to the completeness or accuracy of the information, which should not be relied upon when completing your Booking.  Enquiries should always be made direct with the Venue about pricing, facilities and special offers and any other particular requirements you may have.

8.2. is an online booking facility only.  We act as booking agent for Venue Operators; we do not operate, maintain or equip Venues, and any services offered by Venue Operators further to your Booking shall be governed by the terms and conditions of your Service Operator.  Any complaints about your Event should be addressed to the Venue as this is the responsibility of your Service Operator.

8.3.      Except and only to the extent provided for in clause 6 above, we cannot accept responsibility for any loss or damages suffered by you as a result of cancellations of Venues by Venue Operators, nor will we be liable in respect of any losses, damages or penalties suffered by you as a result of negligence or any other theory of tort, or breach of contract, by a Service Operator, and you agree to indemnify us and hold us harmless in respect of any such losses, damages and penalties whatsoever and howsoever awarded.

8.4.      Notwithstanding the indemnity in clause 6.8 above, it is agreed by the Parties that in the event we are found liable to you on any basis, any award of damages to you will be limited to a sum equal to your Booking Fees.

  1. Rules and Regulations

9.1.      Players must arrive on site at or before the specified start time given in our e-mail confirmation of Booking.

9.2.      Players must be present for the safety briefing.  Failure to attend the safety briefing may lead to cancellation of your Event and your Booking with immediate effect.

9.3.      Players must familiarise themselves with, and adhere to, the rules and regulations applicable at the Venue.  Failure to do so may lead to Players being asked to leave the Venue, in which case your Event and your Booking will be cancelled with immediate effect.

9.4.      Players should remain courteous to all staff and game marshals at all times.

  1. Changes to these Terms reserves the right to change these Terms at any time, without prior notice to you.  You are advised to check back and read these Terms periodically to familiarise yourself with any changes.

  1. Governing law and jurisdiction

These Terms shall be subject to English law and the parties submit to the exclusive jurisdiction of the courts of England & Wales.